Privacy Policy
Effective Date: May 13, 2025
Last Updated: May 13, 2025
Alfa Home Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit alfahomesolutions.com or contact us to request our home remodeling services in Orlando, Winter Garden, and Clermont, FL.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1. Who We Are
Our website address is: https://alfahomesolutions.com
Alfa Home Solutions is a licensed and insured home remodeling company serving the Greater Orlando area, specializing in kitchen remodeling, bathroom remodeling, and flooring installation.
2. Information We Collect
a) Information You Provide Directly
When you fill out our contact or free estimate request form, we may collect:
- Full name
- Email address
- Phone number
- Home address or service location
- Details about your remodeling project
b) Information Collected Automatically
When you visit our website, we and our third-party partners may automatically collect:
- IP address and approximate geographic location
- Browser type and version (user agent string)
- Pages visited and time spent on each page
- Referring URLs
- Device type (desktop, mobile, tablet)
- Cookies and similar tracking technologies
c) Media Uploads
If you upload images to the website (registered users only), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. Cookies and Tracking Technologies
Functional & Session Cookies
- If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days; screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. When you log out, login cookies are removed.
- If you edit or publish content, an additional cookie is saved in your browser indicating the post ID of the article you edited. It expires after 1 day and contains no personal data.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our site. These cookies collect anonymized data about page views, session duration, and traffic sources.
Advertising Cookies
We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. These cookies help us understand which ads lead to estimate requests.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of our website.
4. Google Services
We use Google Analytics and Google Ads. These services may collect data about your browsing behavior. Google’s practices are governed by the Google Privacy Policy (https://policies.google.com/privacy).
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). You may also manage ad personalization at Google Ads Settings (https://adssettings.google.com).
5. Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, maps, images). Embedded content from other websites behaves in the exact same way as if the visitor had visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.
6. How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and inquiries
- Schedule consultations and project visits
- Communicate about your remodeling project
- Send follow-up messages related to our services
- Improve our website performance and user experience
- Run advertising campaigns to reach potential customers
- Detect and prevent spam and fraudulent activity
- Comply with applicable laws and regulations
We do not sell your personal information to third parties.
7. Who We Share Your Data With
- Service providers: Trusted vendors who help us operate our website or conduct our business, under confidentiality agreements.
- Spam detection: Visitor-submitted data (including IP address) may be checked through an automated spam detection service.
- Password resets: If you request a password reset, your IP address will be included in the reset email.
- Legal compliance: When required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.
8. How Long We Retain Your Data
For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Estimate requests and contact form submissions are retained as long as necessary to fulfill your project or respond to your inquiry, after which they are securely deleted.
Analytics and advertising data is retained in accordance with the respective platform’s data retention settings (default: 26 months for Google Analytics).
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Your Rights Over Your Data
If you have submitted a contact form or have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may also:
- Request correction of inaccurate or incomplete data
- Opt out of marketing communications at any time by contacting us directly
11. California Residents – CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose.
- The right to request deletion of your personal information.
- The right to opt out of the sale of personal information. We do not sell personal information.
- The right to non-discrimination for exercising your CCPA rights.
To submit a verifiable consumer request, contact us using the information in Section 13. We will respond within 45 days as required by law.
12. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
14. Contact Us
Alfa Home Solutions
Serving: Orlando, Winter Garden & Clermont, FL
Website: https://alfahomesolutions.com
Email: contact@alfahomesolutions.com
Phone: (689) 356-6801